How Do I Place an Order?
To place an order, select the products you want and add them to your shopping cart.
When you are ready to check out, you can complete your purchase directly on our website or choose PayPal as your payment method.
If you continue through our website, click the “Order” button and enter your email address, name, and shipping information. If you have a valid discount code, enter it in the “Discount” field and click “Apply” to update your order total.
Next, click “Continue with shipping method” and confirm that your shipping address is correct. If your billing and shipping addresses are different, make sure the correct information is entered.
Then select “Continue with payment method”, provide your payment details, and click “Place Order” to complete your purchase.
After your order is submitted, you will see an order confirmation and summary on the screen. A confirmation email will also be sent to you.
If you have any problems during checkout, please contact us at service@virelinx.com.
What Should I Do If an Item Is Missing or Incorrect?
If your order arrives with a missing or incorrect item, please contact us at service@virelinx.com.
Include your order number and a clear photo showing the issue. Please make sure the image file is under 1MB.
Once the issue is confirmed, we will arrange to send the correct item at no additional cost. In most cases, you will not be required to return the incorrect item.
How Do I Know My Order Has Been Confirmed?
After your order is successfully placed, you will receive a confirmation email containing your order number and purchase details.
Can I Change My Order After Placing It?
Yes. You may request changes before 11:00 PM Pacific Time (GMT-7) on the same day your order is placed.
Please contact service@virelinx.com as soon as possible to request the change.
How Do I Add Products to My Cart?
Visit the product page and select the available options you prefer.
Click “Add to Cart” to add the item to your shopping cart. On the cart page, you can adjust the number of items using the “Quantity” field next to the product.